Mitol logo
CALL US TODAY: 01904 737 528

Office 365 Backup Guide

Make sure your Office 365 Exchange Online subscription with Microsoft is active in order to enjoy all privileges that come along with our backup services. If your account has expired, renew it with Microsoft as soon as possible so that you can continue enjoy the Office 365 Exchange Online backup services provided by Mitol PerfectBackup.

Granting Permission to Accounts for Creating Backup Set before the Office 365 account administrator or other accounts can create a backup set; the administrator has to grant permission to the account(s) which are going to create backup set. The account must be a member of the following security groups:

Follow the steps below to grant permission to user account.

i. Open https://outlook.office365.com/ecp

ii. Login to the Exchange admin centre as an account administrator.

Office 365 ECP Login

iii. Select the permissions menu on the left, and then double click on Discovery Management or Public Folder Management on the right.

Alter Permissions via Discovery Management iv. You can now add users to this group. Click the + icon under the Members section.

Members Section v. Look for the username(s) of the account that you would like to add permission for, then click add > OK to add the corresponding user(s) to the permission group.

Add Permissions via Discovery Management vi. Click Save to confirm and exit the setting.

Granting Permission for Application Impersonation This permission allows users added under the Members section of the Discovery Management group (refer to the previous section for setup) to back up and/or restore mailbox item(s) not only for their own account, but also the accounts of other users in the same Members section. To grant permission for this feature, you have to add the Application Impersonation role by following the steps below.

ii. Login to the Exchange admin centre as an account administrator.

Office 365 ECP Login

iii. Select the permissions menu on the left, and then double click on Discovery Management on the right.

Alter Permissions via Discovery Management iv. Click the + icon under the Role section.

Add Role Management v. Select the ApplicationImpersonation role, then click the add button. Click OK afterward.

Application Impersonation Settings vi. Click Save to confirm and exit the setting.

Create a Backup Set on User Web Console

1. Log in to the User Web Console using the credentials sent to you via email.

2. Click the User icon on the User Web Console landing page.

3. Click ‘Backup Set’ in the left had navigation bar

4. On the Backup Set menu, click the + icon highlighted to create a backup set.

5. Select the type as ‘Office 365 Exchange Online Backup’, then name the backup set.

6. On the same page under ‘Run on’, select ‘Server’ to create a run on server (agentless backup) backup set.

Please Note: This setting CANNOT be altered once the backup set is created. If you wish to change the backup method later, you will have to create a new backup set and start over the configurations again.

7. Enter the user name and password of your Office 365 Exchange Online account, and then press Test to verify the account.

8. Press the arrow ? icon in the bottom right corner to proceed when you are done.

9. Select the Backup Source in this menu. Tick on the folder or individual file you would like to back up.

10. Press the icon at the bottom right corner to proceed when you are done with the selection.

11. If you would like the backup set to run at a specified time interval of your choice, turn this feature on by sliding the on/off switch in the Schedule menu.

If you choose to turn this feature on, you may configure the following items.

Name of the scheduled backup - Backup schedule type - Backup start time - Run Retention Policy after backup.

Click the icon at the bottom right corner to confirm the backup schedule once you finish setting.

12. By default, the Encrypt Backup Data option is enabled with the Encryption Type preset as Default which provides the most secure protection.

You can choose from one of the following three Encryption Type options:

Default (Machine Generated Random) – an encryption key with 44 alpha numeric characters will be randomly generated by the system.

User password – the encryption key will be the same as the login password of your online backup manager at the time when this backup set is created. Please be reminded that if you change the backup manager login password later, the encryption keys of the backup sets previously created with this encryption type will remain unchanged.

Custom – you can customize your encryption key, where you can set your own algorithm, encryption key, method and key length.

Click the green icon at the bottom right corner to confirm the backup schedule once you finish setting.

13. Click the icon at the bottom right corner to confirm creating this backup set.

Now the backup set is complete you may edit the schedule and retention period along with other values that may be customised.

Call us today:
01904 737 528

info@mitol.co.uk
Parkhill Business Centre, Walton Road, Wetherby
West Yorkshire, LS22 5DZ
Mitol Ltd
Parkhill Business Centre
Wlaton Road
Wetherby
West Yorkshire, LS22 5DZ
© 2018 Mitol Ltd. All rights reserved