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Our online backup solution is an easy-to-use system that requires no technical knowledge. It is as easy to protect a single PC or a multiple server environment. Typically only 5 minutes are required to set up a backup process. File, Exchange, SQL and System State (Small Business Server) are fully supported. Virtually no ongoing maintenance is required.
You can choose how often the automated backup runs, either every 10 minutes, hourly, daily or continuously. Once set this process requires no ongoing intervention. After every backup is completed a report is emailed automatically.
It is vital your data is totally secure regardless of where it is stored. Our solution encrypts your data to military standards prior to online backup. When transferred it remains in the same encrypted state whilst stored at our secure accredited data centres. Only you have access to your data.
The PerfectBackup software allows you to backup directly to a local USB, Network, iSCSI or SAN device at the same time as offsite. It is as easy to restore from a local device as it is from our data centres.
Using the retention policy settings chose how long you wish to keep changed or deleted data. Now you are able to restore data back to any date required.
Overwriting a document instead of saving as a new document is a common cause of data loss. There are also times where you just need to see an older version of a file or folder. Depending on your retention settings it is easy to restore previous versions.
There are no up front costs as we offer an easy to budget monthly price based on the amount of data you store. There are no charges for data transfer or restoring files, you will only ever pay for the storage used. See our pricing plans for further information.
Very! Prior to data being backed up, it is encrypted on your server to military standards. When the encryption process has finished, a Secure Socket Layer connection is initiated and the upload to our secure data centres will commence. Once data is transferred, it remains in the same encrypted state and is copied to our other secure data centres. The good news is the only way to access your stored data is with the use of your encryption key. The bad news is without your encryption key data cannot be restored. Please always keep this key safe. For further information please view our security page.
Mitol offers a totally unique service, unique because we are the only backup provider to protect data in three separate data centres located in London, Manchester and Leeds. All three data centres have in place the highest of physical security protocols.
Should a backup fail or you need help restoring data, we are always available. Our priority support service is available 24 hours a day, 7 days a week. You can contact us via our contact page, email or telephone. We do not work on a 4 hour response, but an immediate response that enables us to resolve 98% of our support issues with the first call. Our average call duration in less than 6 minutes. If you like to roll up your sleeves and get under the hood we also have a self-help knowledge base. For further information, please view our knowledge base in the support section.
Storing data once it has changed or been deleted is called retention data. The retention policy setting is determined by you the client and your company's requirements. The default setting is set to 14 days but you are able to change this period to any time required. Most clients keep deleted data for 12 months but a small percentage have their retention set to 14 years. A 12 month retention setting means you can restore data from any good backup within the last 12 months.
Any data which is important to your business can be backed up automatically and securely. File data, email data such as Microsoft Exchange, business databases based on Microsoft SQL, MySQL or Oracle for example can all be backed up. Hyper-V and VMware virtual servers can also be backed up in totality. Our backup software is very easy to use, allowing you to easily manage what needs to be protected.
The simple answer is whenever you want. The scheduling service within our software offers complete backup flexibility. You can set your backup solution to run at any time of the day or night as many times a day as you require. Most of our customers backup at least three times per working day.
We offer three restore options all of which give you the ability to restore data at any time to any device or location. The first option is to restore to any device where our software is installed. The most common case for this is recovering individual files directly back to your server. The second option is to restore to any device connected to the Internet. Mitol provides our clients with a web based portal where data can be selected and restored directly onto that device. A common usage scenario for this option is if the main server is unavailable and data is urgently required offsite. The third option is to let us restore the data for you and ship via a same day courier. The most common use for this method is in a total disaster scenario or if a large amount of data is required but the local Internet connection is not sufficient.
Our backup client is platform independent and based on Java therefore it can be installed on most operating systems such as Microsoft Windows, Linux, Unix, Apple iOS and Novell.